Chief Communications & Community Affairs Officer

  • Location

    Philadelphia, PA

  • Category

    Communications / Marketing


Reporting to the CEO, the Chief Communications and Community Affairs Officer (CCAO) will lead Fairmount Park Conservancy’s (FPC) Communities Division, which includes communications, park programs and engagement, and constituency outreach, with a special emphasis on government relations. The CCAO is responsible for ensuring the delivery of strategic outcomes for the Communities Division and that FPC speaks with one voice and maintains dynamic lines of communication, engagement, and presence within the diverse constituencies and decision makers invested in Philadelphia’s parks.

As a division, Communities is responsible for creating the bedrock of FPC’s work – understanding diverse constituencies, fostering public participation in the life of our parks, creating shared vision and resources, and helping to focus external resources and support where they are needed to further outcomes that benefit our public lands and adjacent communities. The Communities Division creates a pipeline of community participants, leaders, and peer educators that inform and advocate for FPC’s projects and programs and help FPC align the investment interests of the City and regional funders with the needs, values and preferences of the communities we serve through their work.

The ideal candidate for this role is someone who has the courage to jump in with both feet and operate tactically and strategically. Must be an empathetic leader who is capable of engaging at a hyper local level with Philadelphia communities and people. Ideal candidates will have strong government relations experience and be capable of building and maintaining relationships with key stakeholders across Philadelphia.

This position is part of the Executive Leadership team and will lead 3 direct reports (Director of Communications, Director of Convening and Director of Programs), provide oversight of 3 consultants, and oversee a growing total team.



  • As a member of FCP’s Executive Team, provide support in organizational strategic planning and development.
  • Develop and maintain a strong network of contacts to advance FPC’s overall strategic goals and objectives, including navigating complex issues and finding common ground with multiple constituencies with differing, and often opposing, perspectives.



  • Serve as primary government relations lead for FPC.
  • Lead all governmental, legislative, and community affairs to represent and advocate on behalf of FPC in support of Philadelphia’s parks & recreation system.
  • Build and maintain collaborative relationships with government officials and staff, City Parks & Recreation Department, and City Administration.
  • Develop and maintain a communication plan for engaging council members and ward leaders, including managing an annual calendar of briefings and update meetings.
  • Focus on advocating for and looking for opportunities to support policy related to funding parks and recreation at the city level and federal level.



  • Oversee community outreach and volunteer programs.
  • Research and implement innovative approaches for the development of culturally sensitive and results driven strategies for outreach, communication, and engagement designed to meet the diverse needs of park users.
  • Lead and align community convening programming and public programming efforts to maximize public engagement in, understanding of, and visible leadership in Philadelphia’s park system.
  • Mobilize constituents to advocate for increased access, safety and funding of parks and recreation.
  • Develop and implement strategies to cultivate and maintain support for FPC’s capital improvement projects.
  • Provide tours and individual or group meetings to familiarize key stakeholders with FPC’s targeted projects/activities.
  • Oversee 200+ programs each year.



  • Direct all messaging creation and alignment, branding, website, social media, and public relations for FPC; overseeing the creation of regular, engaging content for all communication channels.
  • Oversee a robust marketing and communications strategy, for use in printed collateral, presentations, organizational talking points, as well as digital and traditional media content.
  • Develop and implement individual communication plans for all FPC projects and initiatives.
  • Coordinate closely with Philadelphia Parks & Recreation and other key partner’ communications teams ensuring messaging strategies are mutually supportive, consistent, and complementary.
  • Make presentations to public agencies, community stakeholders, and the general public; work with staff members to prepare them for their presentations to the public to ensure that messaging is consistent.
  • Build internal and external support for and understanding of FPC’s mission, vision, projects and program work.


  • Bachelor’s degree and 7 years’ experience in related field with minimum of 3 years’ serving in an executive or senior management level
  • Strong advocacy/government relations background
  • Deep understanding of Philadelphia – its culture, constituents, and communities Demonstrated experience as an organizational spokesperson. Experience speaking in front of large groups, media, high level stakeholders, etc.
  • Success as an inspirational leader who has successfully motivated others through direct and indirect influence
  • Crisis communication and organizational spokesperson experience Demonstrated experience conceiving, developing and implementing strategic initiatives within an organization
  • Excellent communication and relationship building skills, with an ability to prioritize, negotiate and work with a variety of external stakeholders Genuinely committed to the values of the organization


  • Master’s degree preferred
  • 10+ years’ experience with demonstrated expertise in government affairs, community engagement and advocacy
  • Demonstrated understanding and experience working in Philadelphia government Superior leadership and interpersonal skills and abilities, particularly in the areas of emotional intelligence, negotiation, and conflict resolution



The salary range for this position will be $115,000-$125,000 annually with an anticipated starting salary dependent upon the qualifications and experience of the hired candidate. In addition, Fairmount Park Conservancy offers an outstanding benefits package.



Bonsai Leadership Group has been exclusively retained for this search. To make recommendations or to express interest in this role, please email and include “CCAO” in the subject line. All applications must include a letter of interest and resume.

This position is open until filled, interested applicants are strongly encouraged to apply at their earliest convenience. Applications will be screened against the criteria as listed in this profile.

All nominations, inquiries and discussions will be considered strictly confidential.

Apply for this job

Apply Now Mention you found this work on Generocity!

New jobs. Your inbox. Every week. Get it.