Director of Organizational Effectiveness

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Welcomes returning citizens


The Director of Organizational Effectiveness ensures that PHS has the talent, capabilities, culture, capacity and structure needed to succeed in its mission – uniting people together to use horticulture for the greater good. This position reports to the President and works closely with the Director of Human Resources Operations who leads most day-to-day human resources activities.


  • Diversity, Equity, and Inclusion (DEI): Lead efforts to build a diverse, equitable, and inclusive staff, audience, and leadership team; set metrics, monitor and report on performance, recommend course corrections; lead the internal DEI Working Group.
  • Values: Lead efforts to create a healthy organizational culture driven by values; design, deliver, and report on the results of the annual Values Survey; produce annual Values Day all staff retreat; lead the internal Values Team.
  • Orientation: Develop and deliver orientation programs to ensure that all new employees are acclimated and prepared for success in their role.
  • Employee Relations and Wellness: Oversee employee relations and wellness activities; hire and supervise consultants as needed; organize and manage internal committees for specific projects and events.
  • Change Management: Plan and execute change management for organizational initiatives that affect roles, responsibilities, and organizational structure; build and coordinate change teams including staff and consultants; monitor effectiveness of change and correct course.
  • Recruitment: Define PHS’s approach to recruiting; coordinate advertising, outreach, and talent pipeline development; manage the Careers website; lead critical searches; recruit temporary talent for the Philadelphia Flower Show and other seasonal activities.
  • Learning and Development: Design a comprehensive approach to learning and development that includes horticultural, leadership, and functional skills; oversee the budget for both in-house and elective learning and development activities; identify and manage consultants retained to provide learning and development services.
  • Performance Management: Lead all performance management activities; design and implement annual performance reviews; support supervisors in addressing performance problems; handle compliance problems.
  • Organizational Design: Lead design of organizational structure and roles; work with supervisors and individual employees to define team and individual roles.
  • Talent Management: Stewards PHS’s talent, creates succession plans, defines career paths, and coaches employees. Creating and maintaining job descriptions.
  • Reporting and Compliance: Responsible for some reporting in collaboration with the Director of HR Operations.


  • Belief in the importance of diversity, equity, inclusion, accountability, and empathy for a high performing organization.
  • Up-to-date familiarity with current practices and regulations in all common human resources topics.
  • Proven, senior level experience in the essential functions listed above.
  • Proven ability to succeed as a leader in multi-faceted, hard-working, fast-paced environment.
  • Proven ability to lead through influence and lead those within the organization structure.
  • Willingness to be flexible, unbiased, inclusionary and open-minded.
  • Commitment to work extended hours and weekends throughout the annual Philadelphia Flower Show (14 day period).

About Us

The Pennsylvania Horticultural Society, an internationally recognized nonprofit organization founded in 1827, advances the well-being of the Philadelphia region by creating healthier living environments, building deeper connections between people, and increasing access to fresh food and economic opportunity. Fueled by a diverse community of supporters, PHS delivers impact through initiatives in more than 250 neighborhoods, an expansive network of public gardens and landscapes, and the nation’s signature gardening event, the Philadelphia Flower Show. PHS invites everyone to garden for the greater good as a participant, member, donor, or volunteer.

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