PSA: Philly's 2-1-1 hotline has a texting option now - Generocity Philly


Jul. 26, 2017 11:20 am

PSA: Philly’s 2-1-1 hotline has a texting option now

Text 898-211 to get connected with the city's health and human services offerings. 2-1-1's Meg Finley visited "Around the Corner" to share more.

Meg Finley.

(Screenshot via Vimeo)

Around the Corner” is a PhillyCAM show that offers local social impact leaders the opportunity to share what impact their work is having on the Philadelphia area. 

Have you ever had a housing crisis or needed temporary financial aid but didn’t know how to receive assistance?

Consider 2-1-1 SEPA, the local chapter of United Way’s free, confidential health and human services hotline that helps people experiencing crises within Bucks, Chester, Delaware, Montgomery and Philadelphia counties. Some of the issues 2-1-1 covers:

  • Senior services
  • Domestic violence
  • Youth programs
  • Food shortages
  • Housing and shelter
  • Temporary financial services

2-1-1 SEPA has two trained professionals who “try to target the top couple of needs [callers have and try] not to overwhelm people with all kinds of referrals,” said Meg Finley, 2-1-1’s manager of health and community stability.  “But depending on what the most urgent needs are we would try to direct them to the right services.”

Not into talking with a human about your problems? Philadelphians can now access help by texting their ZIP code to 898-211 to receive the same assistance as calling 2-1-1.

Learn more about 2-1-1 SEPA in Finley’s “Around the Corner” interview below.


Watch on Vimeo

PhillyCAM is Comcast channel 66/966 HD/967 and Verizon FIOS channel 29/30 in Philadelphia.


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